Monday, July 15, 2024
HomeTechnologyThe Advantages of Contactless Technology in Metro Turnstiles

The Advantages of Contactless Technology in Metro Turnstiles

The evolution of metro turnstiles has seen the integration of advanced technologies that enhance the overall efficiency and security of public transportation systems. One such technology is contactless technology, which enables passengers to pass through the turnstile quickly and efficiently without having to remove any physical devices such as access cards, tickets or mobile phones. In this article, we will discuss the advantages of contactless technology in metro turnstiles.

Efficient Access Control:

Contactless technology enhances the efficiency of access control at metro stations. With contactless fare payment systems, passengers can wave their access cards near the turnstile to gain entry. This eliminates the need for passengers to queue and insert their access cards into the turnstile, reducing wait times and improving passenger satisfaction.

Furthermore, contactless technology increases the speed and accuracy of data collection, reducing the incidence of fraudulent activities. The data from contactless transactions is collected in real-time, providing up-to-date and reliable fare and passenger information for stakeholders.

Reduced Maintenance Costs:

Contactless technology reduces maintenance costs for metro stations. Traditional turnstiles have mechanical parts that require regular maintenance, calibration, and repair. These repairs can be costly and time-consuming.

Contactless turnstiles, on the other end, have fewer moving parts than mechanical turnstiles, making them less susceptible to wear and tear. They require less frequent maintenance and are therefore more budget-friendly for public transportation authorities in the long run.

Greater Passenger Experience:

Contactless technology improves the overall passenger experience at metro stations. With fast and efficient access control, passengers experience reduced wait times and greater convenience while navigating the transit system. Contactless transactions reduce the incidence of passengers being held up at the turnstile gates, minimizing bottlenecking and promoting smoother traffic flow.

Contactless technology also increases the level of personalization in the passenger journey. With the capability to store passenger data and travel details, metro authorities can use this information to inform passengers of delays, route changes, or upgrade options, improving their experience of the transportation system.

Improved Security:

Contactless technology enhances the level of security in metro stations by reducing the incidence of fraudulent activities. It makes it harder for unauthorized individuals to access restricted areas within the station, providing greater security for vulnerable passengers.

Contactless turnstiles can store passenger data, enabling metro authorities to identify any noncompliant behavior, including fraud and fare evasion. Alarms can be triggered if a passenger enters restricted areas without proper access, ensuring immediate action by security personnel.

Environmentally Friendly:

Contactless technology is also eco-friendly, promoting an environmentally conscious approach to public transportation. With fewer moving parts, contactless turnstiles require less energy to operate, reducing the power consumption of the metro station. Fewer printed tickets also mean a significant reduction in waste, minimizing the carbon footprint of the transportation system.


Contactless technology is proving to be the future of turnstile technology in transportation systems worldwide. The added advantages of efficient access control, reduced maintenance costs, better passenger experience, enhanced security, and eco-friendliness makes it a desirable technology to metro authorities.

Additional upgrades such as facial recognition, AI, and machine learning capabilities may further enhance the impact of contactless technology in metro turnstiles. As contactless technology continues to evolve, it is vital that metros adopt and integrate contactless technology to promote efficient, secure and eco-friendly public transportation systems that benefit passengers, stakeholders and the environment as a whole.

Most Popular